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Our People

Leadership Team

Chris Norton

Director, Co-Founder

Chris is passionate about achieving transformation and productivity growth through repeatable and sustainable sales enablement blueprint DNA. He has a long-standing career in Technology and Change Management roles, transforming and defining the way technical and customer services’ models are implemented.
Jim McManus

Director, Co-Founder

With over 35 years of experience within sales and sales leadership, Jim brings a wealth of knowledge and expertise to drive improvements in sales leadership, sales performance, and productivity.
James Barton

Chief Technical Officer

James brings over 25 years of commercial, sales, sales enablement, technology and learning development experience and is focused on developing the next generation of digital learning and applications to clients across the globe.
Matt Webb

Head of Business Development

Since joining Mentor Group in 2007, Matt has held and excelled in a number of roles in the business, and he continues to leverage his significant expertise and experience across sales transformation and sales enablement to secure and grow new business.
Hannah Rolls

Operations Support Manager

Joining the business in 2010, Hannah works as the central pillar of our Sales Operations team, supporting Products, Resourcing and Quality Assurance. Her background in our Customer Success team has helped Hannah serve as a crucial bridge between multiple parts of the business.
Jo Ward

Client Success Team Manager

Since joining Mentor Group in 2003, Jo has been an integral part of our success. She ensures our CS Team are fully supported in their Client roles and are aligned to internal processes and to our Client Solutions Centre to ensure we deliver exceptional client satisfaction globally.
Jack Smith

Financial Controller

Jack oversees our Business Finance Function, including back office processes and procedures. He has a proven history of running and completing successful automation projects to handle significant levels of transactional data, and approaches issues with an innovative mindset.
Rosie Maddison

Digital Products Lifecycle Marketing Manager

Rosie joined Mentor in 2021, bringing with her exceptional product management experience in not only conceptualising new products but also taking products to the market. She is responsible for managing our digital product suite throughout its lifecycle with the customer, optimising every part of their journey from lead to client.
Mark Neave

Services and Branding Lifecycle Marketing Manager

Mark boasts a wealth of experience leading pan-European sales, commercial negotiations and product management on behalf of large multi-national companies. He is responsible for managing Mentor Group's world-class services, and the Mentor Group brand.

Meet Our Consultants

We've built a world-class team of consultants with global coverage and enterprise-level intelligence and experience.

United Kingdom

David Cuffley - As a senior consultant with Mentor, David is an experienced and successful Account Manager who works with global clients to develop their people and their businesses through the focused application of structured development programs. David adds value by ensuring that solutions are innovative, robust and sustainable within the business.

Shirley Densham - Shirley helps her clients and partners transform sales performance, and develops management teams in both enterprise and SMB environments. Shirley is a strong believer in evaluating impact and embedding behavioural change and has 25 years of experience in sales and marketing.

John Phillips - Having spent over 20 years working for large corporations across a range of market sectors and a further 13 years as an independent consultant, John has acquired a deep understanding of pragmatic organisational performance enablement solutions that ‘do what they say on the tin’.

Mark Ward - Mark is our Blueprint subject matter expert working in Business Transformation and Sales Optimisation. He provides leadership on several strategic accounts and facilitates group processes such as strategy formulation, M&A integration and top team alignment. 

Simon Hazeldine - Simon has had over 15 years of experience in senior sales, sales management and leadership roles with one of the world’s leading FMCG companies and was head of their sales training academy and subsequently head of leadership and talent development operating on an international basis. 

Lisa Ojomoh - Lisa is an experienced leader, performance coach and facilitator with huge passion, energy, drive and extensive experience of consistently delivering results. She builds rapport and trust quickly to optimise people, organisational development and ultimately business performance.

Jo Haines - Jo is an experienced performance consultant, instructional designer and program manager with 15 years of experience in performance and sales training consultancy, communications and marketing. She brings a unique perspective into bringing structure, innovation and cohesion to organisations.

Joe Carney - Joe is a conscientious and technically skilled Sales Operations professional with 8+ years of experience in fast growing SaaS companies and 5 years in Sales Operations leadership roles. He combines an excellent understanding and experience of standard business practices related to Sales, Marketing, Operations, Services and Finance, with an in-depth knowledge of systems, and advanced analytics capabilities.

Richard Keown - Richard has 25 years’ experience of leading cross-functional, international teams to develop and implement strategies and operational models for sustainable growth. He is adept at growing sustainable businesses in multiple territories, working collaboratively with stakeholders in complex organisational structures, and a track record of creating and driving new business.

North America & Canada

Bill Taylor - Based in San Diego, California, Bill is committed to supporting B2B sales organisations sell more often, for more money, faster than ever before by helping them experience self-discovery, unleash potential for transformation, deliver results and enjoy personal fulfilment where they live, work, play and serve.

Kirk Baethke - Based in Canada, Kirk has been a delivery consultant for Mentor Group since September 2019, bringing a wealth of experience in communications and leadership training. Having spent 10 years in television production, Kirk brings a unique perspective and background to the Mentor Group team and his clients.

Steve Grossman - For more than 30 years, Steve has consulted to senior management teams globally on Sales Compensation and Sales Organisation Performance issues with particular emphasis on helping clients navigate through the difficult process of driving change in a sales environment.

Karel Kreshek - Karel is a Leadership & Organisation Development Consultant, specialising in Adult Learning theory. Her passion is to create leadership development strategies that align with the overarching business needs – whether for an individual, specific team, department or organisation.

Europe, Middle East & Africa

René van Stein -  Part of the Mentor Group team for 9 years, René is an experienced sales coach and consultant, with experience in communications and NLP that helps his clients develop their knowledge, awareness, skills and improve their mentality.

Maciej Borkowski - Maciej is passionate about helping people perform, his sales training experience is honed by years of experience in sales and sales management roles within large pharmaceutical companies. Maciej is recognised as a supportive leader and consultant with positive results. 

Matt Demery - Matt began his sales career with multinational information technology company after holding roles in both the finance and operations functions. His sales experience includes selling to small and medium enterprises (SMEs), government, charities and educational institutions.

Latin America

Helton Haddad - Helton Haddad Silva is a consultant and a professor with many years of experience in strategic marketing and sales planning, management and execution. Helton has experience in delivering training and consultancy to global and local companies in the Brazilian market, interacting with managers from Latin America, North America and Europe.

Fabio Salaverry - Fabio has over thirty years of experience in the commercial area (mainly in retail), acquired both in sales and in purchase with multinational and large Brazilian companies. In the last ten years, Fabio has helped Sales Executives, Sales Managers and Directors to outperform through training and coaching in cutting-edge techniques and concepts on communication and influence.

Asia Pacific

Lynn Karnstedt - Lyn has over 25 years of sales, sales management and sales training and development experience. She has spent the last 10 years working in Asia Pacific, Japan and Australia at Director level driving sales in high tech companies through strategic people and organisation development programs.

Megan Spackman - Meg is a highly experienced facilitator, with thirty years of experience facilitating sales, leadership and customer service training for a wealth of client organisations throughout Australia. These clients operate in many and varied markets including banking and finance, pharmaceuticals, telecommunications, medical, chemical, logistics, IT, manufacturing and distribution.

Titus Chui - Titus has 35 years of experience in learning and development, of which 27 years were involved in senior level management development programs. His areas of expertise are management and supervision, customer service, sales, organisation development and human resources consulting.

Dr Tom Verghese - Dr Tom Verghese has been an independent consultant for more than 24 years. His publications, industry experiences, academic achievements and lived experiences have established him as a specialist in executive education.