Acceptable Use Policy

Last updated: 30/03/2021

  1. This Acceptable Use Policy has been designed to protect our platforms and to ensure that they remain functional, accessible and secure for all customers and their users.
  2. For the purposes of this Acceptable Use Policy:
    • “we” or “us” means Mentor Group Limited, a company incorporated and registered in England and Wales with company number 2767629 and whose registered office is at Abbey Place, 24-26 Easton Street, High Wycombe, Buckinghamshire, HP11 1NT; and
    • “you” means a user of any of our platforms.
  3. It is a requirement of this Acceptable Use Policy that it is strictly complied with, both in letter and in spirit. In the event that you are unsure as to whether any particular use of a platform is permitted, please contact us seeking clarification.
  4. You must:
    • use our platforms in accordance with this Acceptable Use Policy;
    • use our platforms in good faith and in the manner in which is intended;
    • read the documentation and ensure that you use our platforms in accordance with it; and
    • let us know if you become aware of anything which concerns you regarding our platforms, including any security issues or any breach or potential breach of the terms or this Acceptable Use Policy by you or any other party.
  5. You must not use our platforms in a manner that:
    • breaches any applicable local, national or international law or regulation;
    • may damage our reputation, that of our platforms, or the reputation of any customer or other user; and/or
    • is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  6. You may not use our platforms for the following purposes:
    • uploading, downloading, using or re-using any material which:
      • is inaccurate;
      • expresses an opinion which is not genuinely held;
      • contains any material which is defamatory or derogatory of any person;
      • contains any material which is obscene, offensive, hateful or inflammatory;
      • promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
      • infringes the intellectual property rights or other rights of any person;
      • is likely to deceive any person;
      • is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; and/or
      • advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse; and
    • harming or attempting to harm any individual, company or other body in any way; and
    • accessing any computer, system, data or network in an unauthorised manner.
  7. You must not:
    • use automated scripts to collect information from or otherwise interact with our platforms;
    • reproduce, duplicate, copy or re-sell any part of our platforms except as specifically permitted by us;
    • impersonate any person or misrepresent your identity or affiliation with any person;
    • access without authority, interfere with, damage or disrupt:
      • any part of our platforms;
      • any equipment or network on which our platforms is stored;
      • any software used in the provision of our platforms; or
      • any equipment or network or software owned or used by any third party;
    • attempt to circumvent any security measure or other restriction; and
    • transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware, or to attack our platforms via a denial-of-service attack or a distributed denial-of service attack.