The people at Mentor Group are specialist business consultants, all of whom have worked across challenging business sectors. They are not “turn up and talk” trainers’, but understand business and know what needs to be applied to drive improved performance for our clients.
All programs are designed to support our clients’ business and the objectives they have for change and growth. We guarantee a return on investment to all our clients, each coach assigned to a program becomes personally accountable to deliver the best outcome.
Our head office is in Hemel Hempstead in the UK and we have regional sites in the US, Brazil and APJ. Our structure consists of a core team of 36 in the UK and 200+ Consultants worldwide. We have delivered in 68 countries and in 25 languages.
Having worked within sales management and business development in competitive environments, including IT for over 25 years, Alex can bring credibility and results to any organisation looking to improve sales performance and business improvement. Her ability to develop effective working relationships enables her to work at all levels within an organisation and to ensure that the team/organisational business objectives are achieved.
As a senior consultant with Mentor, David is an experienced and successful Account Manager who works with global clients to develop their people and their businesses through the focused application of structured development programs. Through building strong relationships with his clients, and a deep understanding of their needs, David adds value by ensuring that solutions are innovative, robust and sustainable within the business.
With over twenty-five years’ experience in the sales industry both in front line sales and sales development, covering a number of different areas of expertise, from Sales Executive to Sales Director, David has gained extensive specialist experience and knowledge.
David has worked in USA, Europe, South Africa, Middle East, Asia and Australia in all capacities ranging from Sales Executive to Managing Director which has provided him with a wealth of international experience.
Debbie has 25 years’ experience in sales leadership, learning and development and project leadership. She is a driven facilitator and coach that guides teams and senior executives to overcome challenges and embed new skills, behaviours and disciplines to drive organisational change and deliver results.
She has excellent communication and influencing skills which she applies to client and stakeholder management to engage decision makers and gain commitment to new processes and creative solutions.
Duncan is a facilitator and coach and his experience in leadership, managing service businesses and teambuilding across cultures working from large projects to running departments makes him perfectly placed to support our clients with productivity and app related projects.
Giles has held senior positions within global consultancy, client and agency side organisations. He has communications and management experience on high profile global and regional businesses with most development in Technology, Fintech, Prodtech, Finance, FMCG, Retail, Communications and Automotive business.
Giles has extensive expertise in managing and launching new business lines and offices in new markets, launching new products/brands globally in all media channels, and implementing and coordinating at a global, regional and local level.
With a proven track record of winning £million plus client deals, Giles creates successful and award winning global and local communications positionings, campaigns, and brand architecture.
Specialising in digital learning innovation, sales transformation and sales enablement technology, James works with sales teams across the globe to help them realise their potential and to make the sales environment optimal for their success.
James uses a clear set of processes, supported through the implementation of digital learning technology and best practice, to create and implement high impact, high energy coaching and learning experiences to enable the transformation process.
Jo Gourley Froome
An experienced facilitator and instructional learning designer, Jo has worked in sales and marketing in both a client and agency capacity and has worked at board level to design and deliver capability requirements across a wide client base. Jo has worked as a National Sales Manager, Corporate Affairs Manager and also as a Marketing Manager responsible for a portfolio of brands worth over £500 million. Her main sector experience is predominately retail, manufacturing and FMCG and has been responsible for the European Sales and Marketing Learning Team for one of the global top 3 FMCG companies.
Jo is an experienced training consultant, instructional designer and program manager. A strategic thinker who has the determination to succeed combined with a natural ability to bring structure where there was chaos, innovation where there was tedium and cohesion where there was disparity. Jo is motivated by the opportunity to help transform sales organisations for the benefit of the business, its people and customers. She is an enthusiastic individual, an excellent communicator, able to understand and influence customer situations for mutual success.
Joe is a conscientious and technically skilled Sales Operations professional with 8+ years’ experience in fast growing SaaS companies and 5 years’ in Sales Operations leadership roles. He combines an excellent understanding and experience of standard business practices related to Sales, Marketing, Operations, Services and Finance, with an in-depth knowledge of systems, and advanced analytics capabilities. Joe is able to understand both big picture organisational strategy and deliver on the details of execution. He has a strong ability to interact and influence effectively with all C-level executives and team members.
Having spent over 20 years’ working for large corporations across a range of market sectors and a further 8 years as an independent consultant, John has acquired a deep understanding of pragmatic organisational performance enablement solutions that ‘do what they say on the tin’.
John’s career started in aerospace engineering and transitioned over time into ‘human resource engineering’ with an exposure to many best practice organisations. He has worked, in a variety of senior management and executive roles, and has personally held exec level P&L responsibility for a business stream. As a result, John understands the need to focus all development investment on bottom line results.
Kathryn is an experienced performance coach, trainer and facilitator. She is motivated by the opportunity to make a tangible difference to the success of a business, its people and customers. A strategic thinker who has the determination to succeed combined with a natural ability to motivate employees and managers at all levels resulting in responsibility for high profile programmes where there is significant business pressure to achieve results.
Kathryn is an experienced business leader having worked at a senior level in B2B corporates for 20 plus years. She draws from her senior leadership, sales and marketing knowledge and combines it with her coaching, mentoring, programme design and facilitation techniques to help her clients to excel.
Lisa is a experienced leader, performance coach & facilitator with huge passion, energy, drive and extensive experience of consistently delivering results. She builds rapport and trust quickly, to ensure a thorough understanding of any situation, in order to apply her extensive experience, commercial knowledge, & coaching ability to optimise people & organisational development and ultimately business performance.
Mark is our Blueprint subject matter expert working in Business Transformation and Sales Optimisation. He provides leadership on several strategic accounts and facilitates group processes such as strategy formulation, M&A integration and top team alignment. Mark has a Bachelor’s degree in Communication Science and Psychology, and a Master’s degree in Development Management.
Shirley helps her Clients & Partners transform sales performance and develop management teams in both Enterprise and SMB’s environments. She drives to achieve results and differentiators in complex roles for highly competitive markets by developing and implementing sales management strategies and leadership change. Shirley is a strong believer in evaluating impact and embedding behavioural change and has 25 years’ experience in sales and marketing.
Simon has had over 15 years’ experience in senior sales, sales management and leadership roles with one of the world’s leading FMCG companies and was head of their sales training academy and subsequently head of leadership and talent development operating on an international basis. He is a regular keynote speaker at conferences and has spoken in over thirty countries across five continents. He is the bestselling author of 5 books on selling, negotiating, customer service, performance psychology and applied neuroscience. Simon has worked with a variety of professional bodies and institutes and has worked at a number of leading business schools.
Simon Jackson is a highly regarded business performance coach and mentor. He has over 19-years’ experience and a proven track record of achievement in sales leadership and sales development. Simon has held various leadership positions and was Head of Sales Capability and Development at a multinational telecommunications company. In this role Simon was responsible for leading the creation and full integration of a world-class programme of development and training, focusing on the capability, skill and knowledge requirements that supported the evolution of the company being recognized as a leading communications services business.
As our MPA practice subject matter expert, Simon works with our Consultant and Account Manager team to drive technology engagement with new and existing clients.
Suzanne has many years’ management and leadership experience which has evolved into a highly experienced development specialist/HR consultant, facilitator and coach. Her career spans a broad range of organisations and sectors.
Suzanne’s drive and commitment is to all level of employees to harness their full potential, becoming the best, they can be and ultimately achieve results for their teams, themselves and the organisation. Suzanne has an agile ability to work across diverse groups, countries and levels.
Bill offers 30 years of Sales, Sales Leadership, P&L C-Suite experience plus Global Master Facilitation, Executive Coaching and Talent Consulting experience to design, develop and deliver custom performance solutions.
Corey’s life’s work and purpose are researching and teaching individuals, businesses, and organizations how to increase organizational performance and effectiveness. Corey is known for stretching people and organizations to grow their potential and think “what if?”. He brings a great deal of experience and energy to his clients.
Corey now contributes his experience and knowledge through HOP Performance Institute, CAN Global Academy, Destination Georgia Consulting, CAP Leadership, Comfort Linen and Flow Motion to name a few. Corey has worked with many clients ranging from sole proprietors to Fortune 500 companies.
Karel is a Leadership & Organisation Development Consultant, specialising in Adult Learning theory. Her passion is to create leadership development strategies that align with the overarching business needs – whether for an individual, specific team, department or organisation.
Karel designs, facilitates and manages leadership development programs grounded in fostering emotional intelligence and building communication skills as she believes both are the foundation for personal and professional success.
A life-long communicator with an honours diploma in Broadcast and a bachelor’s degree, Kirk enjoyed a 26-year on-air career in radio and television throughout western Canada. During that time, Kirk gained experience in sales & marketing, new media, website development and management, plus management and leadership.
His expertise in connecting and communicating with diverse audiences, a love of language, plus his managerial experience, have combined to stir a passion for authentic, open leadership, and effective personal and organizational communication.
Mark’s reputation for coaching and leadership speaks for itself. He has created, run and facilitated many highly successful interventions and teams in the banking, financial services, leisure, telephony, broadcasting, FMCG, automotive, insurance IT and the contact centre industry over 17 years.
He is a catalyst for change, leadership and performance. His approach is to blend strategic learning with outcomes-based facilitation and leadership coaching.
Mike is a proven sales and leadership coach expert at helping The Millennial Generations “Bridge the Gap” with the older generations.
Mike has developed the ability to understand the totality of business and has been an innovator at facilitating sales process improvement through executing customized training programs, methodologies and business development that yield increased sales and profits.
Peter’s training style is high energy, flexible and responsive. He applies real-life examples and humour wherever necessary, and a ‘pull’ training style that encourages the active participation of audiences. Working across a wide range of countries and industries, Peter’s diverse training groups testify to the impact of his high-energy and interactive training style.
Ron has extensive senior-level global marketing experience and has produced significant business results for a wide range of clients, in large enterprises and start-ups, across vertical industries, with deep experience in technology marketing, and in Japan/Asia Pacific. Ron has led marketing organizations in senior-level positions for a number of multinational information technology companies, and several private and start-up technology organizations.
Sherri is a strategic business consultant, human resources expert and entrepreneur with proven results in start-ups to Fortune 500 organizations. Sherri helps client succeed by selecting and developing the right leaders, engaging passionate teams and implementing innovative talent strategies.
For more than 30 years, Steve has consulted to senior management teams globally on Sales Compensation and Sales Organization Performance issues with particular emphasis on helping clients navigate through the difficult process of driving change in a sales environment. Steve started his career in marketing and strategy and approaches every client situation from a total business perspective.
Steve is an experienced operations leader with a focus on the application of data analytics for process optimization, sales forecasting, compensation planning and capacity management. His disciplined and passionate approach to maximizing productivity has led to a significant impact in improving performance and reducing attrition within many companies.
His consultative approach, balanced with a keen ability to translate complex technical issues to business solutions, has resulted in many highly satisfied customers, both internal and external.
Meg is a highly experienced facilitator, with thirty years of experience facilitating sales, leadership and customer service training for a wealth of client organisations throughout Australia. These clients operate in many and varied markets including banking and finance, pharmaceuticals, telecommunications, medical, chemical, logistics, IT, manufacturing and distribution.
Dr Tom Verghese has been an independent consultant for more than 24 years. His publications, industry experiences, academic achievements and lived experiences have established him as a specialist in executive education.
Audrey is a multi-lingual leadership consultant and executive coach whose dedication to continuous learning, excellence, self-development and adventure make her sought after by clients throughout Asia and internationally. She works with multinational corporate executives to help them realize their full potential as leaders who, through their interactions, are consciously creating value in their systems.
Ben is a facilitator and coach of sales and leadership training which includes, performance management, conflict management, execution and trust.
Beginning his career in procurement with a major car manufacturer and then moving to a computer company in system sales, strategic planning and marketing, Ben has more than 13 years of experience working in the ICT field. After completing his master’s degree in Management at the University of Dongguk, Ben became part of the executive team of the Korea Leadership Centre (Franklin Covey Korea). He was also VP of a performance consulting group for 13 years where he provided leadership training and coaching sessions.
CJ is sales force effectiveness (SFE), leadership, marketing and strategic thinking expert who has helped international companies achieve quantum improvements in sales profits across the Asia Pacific Region in particular. Indeed, CJ is the 1st and only Asian sales, leadership and strategic thinking expert to have been invited to speak at the American Society for Training & Development (ASTD) International Convention.
David has over twenty years’ experience in international trade and IT, both in front line sales and sales development as well as project management. Covering a number of different roles, from Sales Executive to Project Manager and Sales Director, David has gained extensive specialist experience and knowledge in; Sales development in both new business and account management for field based sales professionals; Sales coaching for sales management & professionals; Developing sales methodologies and sales strategies and Project management.
Lyn has over 25 years of sales, sales management and sales training and development experience. She has spent the last 10 years working in Asia Pacific, Japan and Australia at Director level driving sales in high tech companies through strategic people and organization development programs. Lyn has recently received her Associate Certified Coach (ACC) from International Coach Federation (ICF).
For over 25 years Rafique has played various roles within a diverse array of responsibilities to deliver success and excellence to organizations from Start-ups to Global Powerhouses. A former business leader who has solid “real world” experience working in the markets and industries, Rafique has lived through many of the challenges facing clients today. This practical experience combined with industry forethought, global practices, deep problem-solving acumen and a common consulting engagement methodology gives him the ability to meet or exceed client expectations.
Rajiv is an experienced consultant who possesses a deep understanding of people and what they need to succeed; essentially someone to believe in them and lead them forward. He is a visionary with great energy and passion for success. Rajiv equips individuals to better navigate all aspects of their professional challenges, strengthen their business perspective and effectiveness.
Sunao has more than 15 years of consulting and training experience across a wide range of sectors. Sunao is fluent in English and Japanese and very familiar with different working behaviours, management styles and leadership methodologies, with particular focus on cultural diversity challenges between US, South East Asian and Japanese teams.
With over twenty five years’ experience in the sales and general management for Fortune 500 companies, followed by 15 years’ experience as consultant and executive coach, Susumu has gained extensive leadership experience and knowledge in: Sales development in both new business and account management for sales professionals and management; Sales coaching for sales management & professionals; Leadership development for top/middle executives; Building high performing teams and Development of critical thinking and strategies.
Titus has 35 years’ of experience in learning and development, of which 27 years’ were involved in senior level management development programs. He is also a certified trainer for various vendor programs. Titus has designed and delivered many well-received programs in Hong Kong, China and the Asia Pacific Region (from India to Sakhalin and Papua New Guinea). His areas of expertise are management and supervision, customer service, sales, organisation development and human resources consulting.
Warren has over 25 years of executive experience in Japan and the Asia Pacific. He has spent the last 12 years creating business development and innovation strategies, working with Fortune 500 companies to help them realize professional development in multicultural environments.
Armin has extensive business and leadership skills in a global IT business (HW, SW, Service, CLOUD) with strong focus on medium-sized industries especially in sales, channel, strategy, human resources and business development.
Daniela has worked as coach and trainer since 2003 with a strong experience in sales and negotiation training and coaching. Daniela also provides individual coaching to sales managers to improve efficiency within sales teams.
Daniela has considerable sales experience, having been in sales for more than 7 years before starting her own training company in 2003. Many of her assignments have involved working with junior and senior sales teams as well as sales managers and directors to enhance their skills to take full customer focus. Daniela has become particularly skilled in the domain of building value for customers to increase margin and profit of large sales deals.
Didier is an experienced Sales Executive, facilitator and coach with a global mindset. He has extensive international experience in sales, marketing and business development, repeatedly contributing to shifting from product sales into consultative selling and a solutions approach.
Didier has a proven track record in achieving break-through results through high value-added strategies and by managing large, complex projects involving multiple departments, business units and vendors worldwide.
For the last 20 years Giorgio has built up a track record in developing training programs, coaching and consulting in the areas of leadership, sales and general communication skills. He has worked for both public and private companies getting broad international experience worldwide and gaining a deep knowledge in many sectors, in addition to his original area of IT/technological world.
Jan has studied in various languages and worked in sales & communication in more than 20 countries for over twenty-five years. Working for public and private companies alike, as well as in business schools, he regularly conducts workshops to improve commercial activities and team management, adding inspiration through a wide basket of examples/anecdotes both in front line sales, sales development and commercial attitudes. Working with people and sales representatives in a wide range of areas of expertise, Jan brings with him flexibility and a feel for synthesis.
Jürgen’s expertise includes leadership and personal development as well as sales excellence for both, individuals and teams, improving cooperation, performance and success. Since his first assignment as international coach and trainer, Jürgen has developed strong experience in this field. He works with all management levels and sales organizations, individually or in group coaching and training sessions. In this context he also provides presentation, sales and negotiation training.
Maciej is passionate about helping people perform, his sales training experience is honed by years of experience in sales and sales management roles within large pharmaceutical companies. Maciej is a fluent Russian speaker and has significant experience of delivering programmes in Russian.
Maciej’s ability to understand what motivates people to achieve, how people choose to buy and generally keeping people enthused with a sense of purpose, has resulted in him being recognized as a supportive leader and Consultant with positive results.
Maria is a professional consultant and trainer in sales, leadership and management, with over 25 years of experience. She has worked with large corporations as well as medium sized companies in a variety of sectors and is a certified trainer in Process Communication.
She formerly spent several years as Sales and Commercial Manager in both IT and Financial sectors and as IT specialist at the Massachusetts Institute of Technology.
Matt began his sales career with multinational information technology company after holding roles in both the finance and operations functions. His sales experience includes selling to small and medium enterprises (SMEs), government, charities and educational institutions.
Matt also has experience working within the IT channel, initially taking a sales management position at a tier 1 partner, and ultimately being promoted to Business Unit Director, responsible for a team of 25 and revenue target > $100m. Some of his client engagements to date have covered IT vendors, larger UK based tier 1/2 channel partners, agro-chemical, healthcare, professional services and telecommunication organisations.
Patricia’s experience spans a range of areas and functional and cross-functional roles including; Mergers & Acquisitions, Marketing, Business Development, Sales and 15 years in Learning and Development. She has designed and delivered a comprehensive range of development interventions, both face to face and virtually. Her agility, domain expertise, operations and customer focused mindset, aligned with business knowledge and strategy, have made her an experienced facilitator, trainer and coach.
After graduating with a diploma in engineering and a master’s degree of the Brunel university, Thomas has over thirty years’ experience in the sales industry both in front line sales and sales development, covering a number of different areas of expertise, from Sales Executive, Sales Director and CEO.
Evandro is a consultant with many years of experience in strategic marketing and sales planning, management and execution. He has worked extensively in several Brazilian States, facing diverse business models experiences and adversities. His clients include professional services firms, television networks, magazine publishing companies, high tech manufacturers and software companies, food industry, banks and retail.
Fabio has over thirty years’ experience in the commercial area (mainly in retail), acquired both in sales and in purchase with multinational and large Brazilian companies. During this time Fabio was able to increase his department’s sales from USD 13 million pa to USD 42 million pa in just one year, by adopting a simple strategy.
In the last ten years, Fabio has helped Sales Executives, Sales Managers and Directors to outperform through training and coaching in cutting-edge techniques and concepts on communication and influence.
Helton Haddad Silva is a consultant and a professor with many years of experience in strategic marketing and sales planning, management and execution. He has worked extensively in several Brazilian states (almost all around the country), facing diverse business models experiences and adversities. Helton has experience in delivering training and consultancy to global and local companies in the Brazilian market, interacting with managers from Latin America, North America and Europe.