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Biographies

PETER NIGHTINGALE

peterPeter joined Mentor in 1992 as a project management specialist, with invaluable experience of managing projects in the service and manufacturing sectors. His previous roles in industry include Head of Projects for a large pharmaceutical company. Peter initially started his career as a programmer/analyst, which gives him a key insight into the IT industry. Working in the UK and abroad, Peter has managed various project management and personal effectiveness programmes for Mentor’s clients. His experience and expertise enables him to design bespoke Mentor Personal Effectiveness programmes for clients and provide coaching workshops in project management techniques for project teams. Peter plays a key role supporting Cranfield School for Applied Sciences (SAS), an organisation which is globally recognised for its scientific excellence. He has incorporated Mentor’s unique Assess, Develop, Evaluate (ADE) approach into project management learning for practicing professionals qualifying for a life-changing Cranfield MSc. Peter has a track record of success in IT, telecommunications, pharmaceuticals, manufacturing and the public sector.

 

CLARE O'SHEA

claireClare has over 20 years in sales and management within the ICT industry. Her experience includes her success at ICL as an account manager, setting up and managing a successful IT consumables company and responsibility for the strategy, design, budget and quality of the Services Sales training programmes at Fujitsu. She has designed and facilitated a wide range of tailored development programmes for customers in the IT industry, banking, government and consultancies. She specialises in Business Development, helping organisations improve their sales performance by focusing resources on robust sales strategies, key account management and relationship selling. Clare was instrumental in developing and delivering the first UK Diploma in Sales in 1998 and remains attuned to industry needs as Programme Director for the new CIM Diploma in Strategic Sales Practice.

 

JOHN PHILLIPS

johnWith over 14 years of experience in leading commercial learning and talent functions, John has supported sales, customer service, product development, manufacturing, marketing, systems support, financial management & control, distribution and retail operations functions for large organisations spanning retail, business services, technology and financial services sector.

John has worked in a variety of organisations, refining his ability of adapting and modifying best practice to fit with the unique needs of each sector.  This has included the development of performance appraisal process, talent and succession management, the development of organisational and specialist competency frameworks, and most recently the development of employee engagement measurement, analysis and improvement action planning on a global scale. 

John has experience in the delivery of international leadership development programs, and is certified to BPS level B to use Myers Briggs Type Indicator (Steps 1&2) and the Firo B psychometric tools, is accredited to deliver both versions of the Situational Leadership program, and is trained as a Master Coach and in the use of Appreciative Inquiry.

 

LIZ PINFOLD

lizLiz joined Mentor with twenty years experience gained at BP, where she undertook a range of roles in Human Resources, Training and Development. A qualified Barrister in Law, postgraduate of the London School of Economics in Industrial Relations and a Corporate Member of the UK Chartered Institute of Personnel and Development (MCIPD), Liz brings a wealth of knowledge to Mentor clients. Her key areas of expertise include psychometric profiling, executive coaching, organisational and team development. Highly successful in Mentor Executive Coaching, her assignments include senior executive coaching for the oil, publishing and telecommunications industries. She also provides coaching support to individual executives to address specific business performance and leadership development issues. As a learning and behavioural specialist, Liz undertakes projects designing and developing leadership competencies, succession planning policies, 360° feedback surveys, psychometric profiling, competency mapping and company wide coaching strategies.

 

 

DEBBIE REED

debbieDebbie has a proven track record in business development, training and management. She has experience in providing successful and profitable solutions to a broad spectrum of clients and markets. For example: Prison Service, NHS, GE, Barclays Bank, GMP, Bank of Scotland, and BT.

Her enthusiasm and drive ensures that whether the solution is sales, leadership or coaching, she will gain commitment to embed new skills and behaviours that make a difference.

 

 

KEN RENNIE

kenKen is a front line sales and customer service professional with over 18 years experience. Ken has achieved great success across a wide range of industry sectors such as IT, Call Centre, Retail, Hotel & Leisure, Transport, Logistics and Warehousing. Ken has a talent to operate as a true business partner, and is notorious for his enthusiastic and energetic personality. Ken’s creative and innovative approach to design and delivery has meant that he has worked on a number of large-scale projects in the UK and India. Using the Assess Develop and Evaluate (ADE) Mentor approach Ken delivers high impact Power sessions followed by on the job coaching to further embed and evaluate skills and behaviours to ensure performance improvement is sustained. Ken is an Associate member of Chartered Institute of Personnel and Development.

 

MATHEW WEBB

mathewMathew joined Mentor following 12 successful years in the telecoms industry. His roles were predominantly in the field of business development, being involved in sales, new business acquisition, account management and laterly into sales management. This experience has ensured that Mathew has a comprehensive understanding of business development, including managing people within the sales environment. He has used this expertise when working proactively with Mentor's clients in an account management role. In doing so, he has helped key customers to developing the skills and capabilities of their teams. Mathew has delivered programmes focused upon Service Excellence and Business Development. Mathew is passionate about making a positive difference to client businesses, with a real focus on sustainable change.

 

 

DEBRA WOODS

debraWith over 25 years experience of change and leadership development, Debra has worked with clients such as Barclays, AstraZeneca, The Cabinet Office and The Football Association as well as organisations across Europe, Africa, USA and Hong Kong. She is an Associate Certified Coach, member of the International Coach Federation and Fellow of the Chartered Institute of Personnel and Development. Debra works with business leaders, Board directors and civil service Directors of some of the world's most well-known organisations to bring about sustainable personal and organisational change through Mentor programmes. She is currently engaged as a leadership coach by the world's leading premium drinks firm, working with a group of senior leaders, to bring about step changes in performance.

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