Mentor helps its clients to achieve corporate objectives by honing the essential skills which underpin all successful business transactions. Personal Effectiveness is the critical foundation of the majority of Mentor programmes equipping staff and managers with the tools and rules they need to maximise their potential. Performance becomes more productive, satisfying and effective.
Mentor also provides: Time Management, Technical Writing, Managing Effective Meetings and many other programmes.
GETTING THE JOB DONE
Project Management
Regardless of occupation, discipline and market sector, everyone manages projects - working on new, complex or unique activities, with different people and diverse resources. Yet project management is not always recognised as a core competency and many projects fail.
Mentor’s Project Management model provides a clear path from knowledge delivery to one-to-one project coaching, enabling project managers to deliver the business benefits expected from their projects. All the major pitfalls the Major Projects Association has identified as causing project failure are addressed. The right projects are tackled at the outset and project scope becomes clearly defined. Planning, resource efficiency and communications are improved. Mentor help ensure early risk identification and mitigation, backed by appropriate measurement. Our programmes turn the risk of project failure into the certainty of project success. Not only that, the embedded behaviours result in continuous improvement, increased staff morale and repeatable success.
Train the Trainer
Mentor run literally thousands of development initiatives. So we know what works – and what works exceptionally well. Our Train the Trainer programme capitalises on this rich experience with a powerful methodology for developing skills. Trainers are empowered to engage people effectively and change their behaviour. They master both the strategies and subtleties of achieving specific business objectives through skill development - the theories of learning, the essentials of design, the practicalities of delivery and the challenge of evaluation. Trainers learn to squeeze every drop of learning from the investment in training. Mentor Group share our unique Return On Investment Methodology, ADE and vast know-how in tools, techniques and best practice, so that your organisation can change, grow and excel. Call on our business experience to drive up the results and reputation of your learning and development team.
Creative Problem Solving
Ideas are the currency that turn business challenges into competitive advantage. Without constant invention and re-invention in the face of problems, companies would simply not survive. Too many well known cases illustrate the point. Mentor Group has developed a range of strategies and tools for Creative Problem Solving, allowing managers to pinpoint and define problems accurately. Whatever its nature, our intelligent, applied techniques develop participants’ skills and innate power to innovate. The result is a clear set of questions satisfied by shrewd new answers that solve, improve and propel the business forward.
Performance Management
No surprises for direct reports at appraisal time - that’s one of the measures of a successful manager. Mentor believes that Performance Management is so much more than the annual appraisal review. Good management means effective performance tracking and clear communication happen everyday. We help managers to translate corporate goals into individual targets and assess performance gaps and staff capabilities. Through a range of tailored exercises, managers develop their skills in resolving performance issues and in mentoring and coaching - accelerating individual and team achievements.
HIGH IMPACT COMMUNICATIONS
Presence
So much of how we communicate isn’t just what we write or say it's how we project ourselves. Mentor have developed dramatic ways to improve presence. Our programmes ensure participants can make a lasting positive impression, can convey genuine personal warmth and can exude professional authority. Innovative Mentor techniques act as a ‘mirror’, reflecting not just how we see ourselves but how others see us. Participants discover that much of what is often regarded as natural charisma can be learnt, enabling them to modify others perceptions. Mentor provide practical exercises, such as ‘real play’ (role play based on tightly defined real work situations) to equip people with new skills and techniques. For senior roles, for sales situations, for spokespeople, for business negotiations, for partnerships - our dynamic programmes improve confidence, ability and personal impact.
Behavioural Flexibility
Mentor recognise that it can be difficult for people to get their point across at work. So many factors come into play. That is why we focus on Behavioural Flexibility, equipping participants with the skills to recognise and adapt their approach, avoid misunderstandings and ensure activity is appropriate and effective. Covering influencing strategies, persuasion, assertiveness, communication and delegation, our bespoke programmes unpick the issues and ensure participants can develop action plans that get results.
Presentations
Presentations are a fundamental business requirement. Everyone must be capable of presenting themselves, their ideas, their products and services and ultimately building their company’s reputation, in the most effective way. Mentor Group are adept at explaining and embedding the key behaviours required. Participants become skilled at clarifying the aims of the presentation. They develop methods for ensuring their message mirrors the needs of their audience to elicit the required response – be it agreement on strategy, budget or sales. Our programmes incorporate real-world skills, such as the ability to speak confidently with little or no notice and are based on real-world applications using scenarios and role play.
Persuasion & Influencing
Mentor provide proven and pioneering techniques to help individuals develop their powers of persuasion. The concepts of ‘intellectual trust’ and the ‘inner circle’ are demonstrated, with development of applied skills in consensus building and running problem-solving meetings. Our distinctive approach reveals the psychology of persuasion and the impact of rational and emotional responses. Participants will understand the value of seeing another person’s perspective and learn how to use this insight to create profitable relationships.
The art of persuasion
Mentor Group provide Personal Effectiveness schemes for the following companies:
