Hear What Our Clients Have To Say...
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...reallocated workload with clearer measures – saved 2 staff in Germany and Singapore offices; worth around £250k fully costed
Operations Director
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...an increase in staff performance measured through the appraisal process of about one point per 6 months" [Jan '10 average 3-4; June '10 average 4-5; Jan '11 average 4-6].
Sales Director
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...coached the team and delegated more work. By becoming a coach the overall team improved fee negotiations by 20%, equivalent to c£70k GM
Client Director
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We have found Mentor a great partner to collaborate with, they listened and understood our challenge and always responded with a creative and appropriate solution that got to the heart of the issue
UK Head Learning and Development
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...by adjusting work patterns and delegating more efficiently, project fee recovery improved by £5k average, and approaching 20% in one instance
Project Manager
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...improved role clarity in service teams - increased revenue/head by 16%. Efficiency also saved 2 people – total £125k salary plus costs
Service Manager
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...freed up management time by delegating admin work, and generated new business win – £140k deal
Client Director
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...by forcing myself to reach up [Katz and Kahn] and not regress to my previous comfort level, I took on a difficult pitch and won a new project worth £25k
Sales Manager
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Best training I personally have received in almost 5 years at the company! This has to be one of the best web-based training sessions that I have attended. Didn't like the idea of questions throughout but they keep you awake!!
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...by altering work patterns a 6% improvement in recovery, and with the extra time, increased fees by £20k
Team Manager
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I like the detail and the pace that the instructor led the course at. The training was interactive, so you were engaged throughout the entire session. Really informative and well led.
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...I was naive and expected people to think like me - I had personality clashes; I changed my style and motivational techniques with major positive results
Team Leader
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...staff retention activity led to preventing 2 staff leaving – this saved 6 months ramp up time and productivity loss of £120k. Also saved recruiting fee 20% x 2 people = £30k
Production Manager
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...by handling a poor performance issue as recommended, I have turned around a potential leaver, her performance has improved massively and we will employ her permanently; avoided need to recruit to replace her
Marketing Manager
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...after the takeover I inherited a range of EMEA IT issues across 57 countries. I therefore re-focused project team and reduced costs of £6m by 5% = £300k
IT Director
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...I got the HR team to understand the business needs and improve recruitment process which resulted in a 10% faster process which meant our quality improved. Ultimately cost reduced by 200k over year
HR Manager
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...delegated clear project to check 300 client records for service upgrades; as a direct result did 780k extra business in 7 months; goal is a further 250k (all at 35% margin).
Service Manager
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...a proposed measure to improve quality, inspired directly by a technique from the programme, will save £18.5k pa per 3-person team (3 teams)
Operations Manager
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...freed time to manage a new business project – £10k costs incurred and generated £120k new revenue at GM of 63%.
Sales Manager